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NZ | Archies Footwear FAQs

We accept all major credit cards - MasterCard, Visa, American Express and PayPal.Unfortunately, Diners Club cards are not yet an accepted mode of payment.*If you are using your American Express card please make sure you enter the same address registered on your American Express account.&#xA0;&#xA0;

We accept all major credit cards - MasterCard, Visa, American Express and PayPal. Unfortunately, Diners Club cards are not yet an accepted mode of payment. *If you are using your American Express card please make sure you enter the same address regis

What card/methods do you accept for online payment?

Purchasing and Shipping

Can I cancel / change my order? What is the process?

Order Changes

Can I track my order?

What is the postage cost?

When will my order be shipped?

Do you ship to the NZ?

How long will it take for me to receive my order?

Do you have express shipping?

Do you sell internationally?

Is there anywhere I can try them on before buying?

Summary of our returns policy

Our 60-Day Comfort Guarantee

60-Day Comfort Guarantee and Returns Policy

Are Archies Jandals true to size?

What size jandals do I order?

I'm a half size. Should I size up or down in Archies Jandals?

I have narrow feet, will Archies Jandals fit me?

I have wide feet, will Archies Jandals fit me?

I have average feet, will Archies Jandals fit me?

I have flat feet. Can I wear Archies Footwear products?

I have high arches. Can I wear Archies Jandals?

What is the perfect fit for Archies Jandals?

How to stretch the strap of Archies Jandals

My jandals don't seem wide enough. Do you make jandals that have a wider fit?

Do Archies Jandals run big or small?

What is "toe clawing" or "toe grabbing" and why don't I get it in Archies Jandals?

Jandals Sizing Help

My jandals are uncomfortable. Will this improve?

My straps are too tight

My Jandals are squeaking, is there anything I can do to fix this?

Archies Jandals and the Initial Feeling of the Arch Support

My Archies Jandals feel like they are a little shiny on top, will this wear off?

My jandals strap has loosend / stretched. Is there a way it can be tightened?

My jandals are making a clapping / flopping sound

My Archies Jandals are too hard what do I do?

Will my feet sweat in Archies Jandals?

How long will Archies Jandals last?

Cleaning Instructions

Taking care when walking down steep embankments in jandals

Avoid leaving the Jandals in direct sunlight

Why do Archies Jandals have a tighter strap and is it good for you?

Tips for a Comfy Fit in Archies Jandals

Archies Arch Support Jandals

What size should I choose for slides?

Do I choose the same size as my jandals?

Slides Sizing Help

How to stretch the band in Archies Slides

What to do if your heels are sliding out in our slides

How to prevent blisters from the Slides

My Archies Slides are too hard what do I do?

Tips for a Comfy Fit in Archies Slides

Archies Arch Support Slides

What type of Archies Insole do I choose?

What size should I choose for Archies Insoles?

Size chart for Full Length Casual insole

Size chart for 3/4 Casual insole

Size chart for Sport insole

Size chart for Work Boot insole

Are the insoles made from the same material as Archies?

Insoles Sizing Help

Tips for a Comfy Fit in Archies Insoles

Insoles Guide

Archies Arch Support Insoles

Exchanges for online purchases

Exchanges for retail purchases

Exchanges

Refunds for online orders

Refunds for retail purchases

Refunds

Warranty Claims

Are these good for people with bunions?

I don't have any injuries or problems with my feet, would these still be good for me?

Are these good for people with plantar fasciitis or heel spurs?

I normally wear orthotics, is it still ok that I wear Archies Jandals and/or Slides?

Are these good for people who with accessory navicular syndrome?

Are they good for swollen feet?

Are Archies Jandals and Slides good for people with Achilles tendonitis?

Health Conditions

Wholesale: I am a stockist and I can't log in to my account

Wholesale: I would like to stock Archies Jandals in my practice or store

Do you have an affiliate program?

Wholesale & Partnership Enquiries

How to wear in your Archies Jandals and Slides

Fitting Guide for Archies Jandals and Slides

Fitting Tips

Are Archies Jandals and Slides non-slip?

Are Archies Jandals and Slides water proof?

Do you recycle Archies Jandals and Slides?

Are Archies Jandals and Slides ecofriendly?

Where are Archies Jandals and Slides made?

Are Archies Jandals and Slides vegan friendly?

What are Archies Jandals and Slides made from?

Are Archies Jandals and Slides hard or soft?

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Product Information

What card/methods do you accept for online payment?Updated 2 years ago