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Order Changes
Need to change or cancel your order? Send us a quick message via chat or email. The sooner the better!
Purchasing and Shipping
Need help with payment options, postage costs and shipping time? You'll find the answers here.
60-Day Comfort Guarantee and Returns Policy
We have a 60-day return period. Exchanges and store credit are 100% free. Refunds - no matter the condition - are a product refund less the return postage cost.
Archies Arch Support Jandals
Archies Arch Support Slides
Archies Arch Support Insoles
Exchanges
We have a 60 day return period. 100% free exchanges - no matter the condition.
Refunds
We have a 60-day returns period. Refunds - no matter the condition - are a product refund less the return postage cost.
Warranty Claims
We have a 6-month warranty on all our footwear for manufacturing issues only. Find out more info here.
Health Conditions
Wondering if our footwear can help with Plantar Fasciitis or other conditions? We have in-depth info here.
Wholesale & Partnership Enquiries
Become a stockist and make as many feet as happy as possible with Archies Footwear!
Fitting Tips
Helpful tips for your Archies Footwear Jandals
Get support
- Contact usThank you for reaching out, our team aim to get back to you within 48 hours. We appreciate your patience and understanding if we may experience slight delays in response times during peak seasons.