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My jandals are making a clapping / flopping soundUpdated a year ago

Sometimes Archies Jandals can make a flip 'flop' sound! However, don't stress it is an easy fix! Regarding the clapping / flopping noise - while it may be annoying you, it's actually a good thing for your feet, as it means that the jandals are doing their job correctly.

Archies Jandals has been designed with a tighter strap than normal jandals. The good news is, while a tight strap is essential for normal foot function, it is very, very easy to instantly fix this problem by stretching the strap and toe pole to reach your desired level of tightness!

However, before you do consider doing that, I strongly suggest that you read the below information: 

Archies Jandals have been designed with a tighter strap than normal jandals, this is because in jandals with a loose strap, the toes claw down in an attempt to keep the jandals on the feet.

Normally when you walk your toes are supposed to point/bend upwards. When the toes point/bend upwards, this activates the arch of the foot which helps provide protection and support to the vital structures of the feet.

When the toes claw down such as when trying to keep the jandals on the feet, the arch does not activate correctly which means that you do not get the protective support from the arch of the foot you are supposed to. This can leave the foot tired and achy, vulnerable to stress and potential injury.

The tighter strap found in Archies Jandals (responsible for the clapping sound) helps to reduce toe clawing which may enable you to walk more naturally. It is important to know, that if the strap feels a little too tight at first, do not worry, the strap is very elastic, and within a few days of wear, the strap will gradually stretch and mold to the shape of your feet.

However, if the strap continues to feel too tight and makes a clapping noise (and this annoys you), it is very easy to stretch the strap and the toe pole to decrease tightness.

How to stretch the strap on Archies:

1. Before stretching the strap, you should always inspect the underside of the strap for a joining line. Occasionally, a joining line will be present and is indicated by a faint line through the underside of the strap. While the strap is very strong if you stretch the strap directly on a joining line, it can break easily, so never stretch the strap directly on a joining line!

- You should also never stretch the strap directly where it joins onto the outside and inside of the base as this will cause it to tear away from the base.

a) NEVER stretch at the strap insertions to the base! b) NEVER stretch directly on a joining line!

2. To stretch the strap, simply hold the strap between your fingers and in small little increments stretch each section of the strap where it feels too tight. You can do the same for the toe pole if this feels too tight.

3. Continue to do this, trying the jandals on and off, stretching the strap and toe pole until it has reached your desired level of tightness.

4. It is important to note, that while the straps are very elastic, once stretched, the strap will not return to its original tightness, so please be careful not to overdo the stretching!

Please have a go at this suggestion as this will almost certainly solve the issue, if you continue to have an issue just touch base with our customer service team. 

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