Size, Fitting and Arch Support

• Questions regarding the Fit
• Questions regarding the Arch Support
• Questions regarding Size
• Questions regarding strap tightness

Exchanges, Refunds & Warranty

• Click here to arrange a refund
• Warranty Claims
• Click here to arrange an exchange

Postage and Shipping

• Shipping information & related questions

Injuries and Conditions

• I normally wear orthotics, is it still okay that I wear Archies Jandals?
• Are these good for people with Bunions?
• Are these good for people with plantar fasciitis or heel spurs?
• I don’t have any injuries or problems with my feet, would these still be good for me?

I'm having an issue with my jandals

• My jandals strap has loosened / stretched. Is there a way it can be tightened?
• The strap of the jandals is too tight for me
• My jandals are squeaking, is there anything I can do to fix this?
• My Archies Jandals feel a little slippery at first, will this wear off?
• My jandals are taking a bit to get used to. Is this normal? Will this improve?
• My jandals do not seem wide enough. Do you make thong’s that have a wider fit?

Manufacturing – Product Design, Usability & Durability

• Will my feet sweat in Archies Jandals?
• How long will Archies Jandals last?
• The toe pole / post normally irritates me. Will these irritate me between my toes?
• Are your jandals vegan friendly?
• What are Archies Jandals made from?

Manufacturing - Social and Environment Responsibilities

• What measures do you take to reduce your impact on the environment?