Most people put on Archies Jandals and they find them to be instantly and unbelievably comfortable! However, for some people, getting used to the support can take some time and sometimes you may even experience some soreness.

So in the unlikely event your Archies Jandals are not instantly comfortable, do not worry, after several days of wear, the jandals will gradually mould to the shape of your foot and will become much more comfortable. 

This is similar to when someone first starts wearing orthotics, in that it is very common that people feel some soreness as their feet adjust to having an arch under them and also due to the changes that occur from the re-correcting of foot posture.

When wearing orthotics in for the first time, Podiatrist frequently recommend that you wear them for short periods of time while your feet adjust to the orthotic. In the case such as yours where someone starts wearing Archies Jandals for the first time and they feel some discomfort, then we suggest following a similar principle to what the Podiatrist recommend and to wear them in gradually. E.g - You might like to wear them for an hour or so a day and gradually increase this until your feet become more comfortable with the arch.

If you feel you have given the jandals a good try (we normally recommend at least 2 weeks of gradually wearing them in) and they are not starting to get much more comfortable (they should be very comfortable!), then it is likely that the arch profile that you have chosen is not the right one for your foot.

In this case the best thing would be to try the other arch profile and in most cases the result is an immediate improvement in comfort level!

If you are in actual pain from wearing the jandals, we do not advise to push through this, in this case, please stop wearing the jandals and contact our customer service at customerservice@archiesfootwear.com.au

If any soreness or pain continues to persist, then please contact your health care professional. The above is general information and should not replace the advice given to you by your health practitioner. 

If you feel you have chosen an arch profile that is not the most appropriate for your feet and you wish to swap to the other arch profile, we can do this (providing that it’s within 30 days of delivery), you just need to pay for return postage.