NZ | Archies Footwear FAQs logo
NZ | Archies Footwear FAQs logo

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Order Changes

Need to change or cancel your order? Send us a quick message via chat or email. The sooner the better!

1 article
Purchasing and Shipping

Need help with payment options, postage costs and shipping time? You'll find the answers here.

9 articles
60-Day Comfort Guarantee and Returns Policy

We have a 60-day return period. Exchanges and store credit are 100% free. Refunds - no matter the condition - are a product refund less the return postage cost.

2 articles
Archies Arch Support Jandals

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Archies Arch Support Slides

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Archies Arch Support Insoles

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Exchanges

We have a 60 day return period. 100% free exchanges - no matter the condition.

2 articles
Refunds

We have a 60-day returns period. Refunds - no matter the condition - are a product refund less the return postage cost.

2 articles
Warranty Claims

We have a 6-month warranty on all our footwear for manufacturing issues only. Find out more info here.

1 article
Health Conditions

Wondering if our footwear can help with Plantar Fasciitis or other conditions? We have in-depth info here.

7 articles
Wholesale & Partnership Enquiries

Become a stockist and make as many feet as happy as possible with Archies Footwear!

3 articles
Fitting Tips

Helpful tips for your Archies Footwear Jandals

2 articles

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